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HELP CENTER
What You Need To Know
TERMS OF USE
1. Acceptance of Terms
By accessing and using the services provided by Voni's Solutions LLC (referred to as "Voni's Solutions," "we," "us," or "our"), you agree to comply with and be bound by these Terms of Use.
2. User Conduct
You agree to use Voni's Solutions' services for lawful purposes and in a manner consistent with all applicable laws and regulations. Any unauthorized use or violation of these terms may result in the termination of your access to our services.
3. Service Description
Voni's Solutions offers virtual call center services, including inbound and outbound customer support, multichannel assistance, and related services. The scope and features of these services are outlined on our website.
4. Account Registration and Security
To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account. Notify us immediately of any unauthorized use or security breach.
5. Intellectual Property
All intellectual property rights associated with Voni's Solutions, including trademarks, logos, and content, are owned by Voni's Solutions LLC. You may not use our intellectual property without our prior written consent.
6. Termination
Voni's Solutions reserves the right to terminate or suspend your account and access to our services at our discretion, without prior notice, for any reason, including if you violate these terms.
7. Limitation of Liability
Voni's Solutions is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services. We provide our services "as is" and make no warranties or guarantees regarding their accuracy, reliability, or suitability for a particular purpose.
8. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Florida.
9. Changes to Terms
Voni's Solutions reserves the right to update these Terms of Use at any time. Changes will be effective upon posting on our website, and you are encouraged to review this page periodically.
PRIVACY POLICY
1. Information CollectionVoni's Solutions collects personal and non-personal information to provide and improve our services. This may include but is not limited to contact details, user preferences, and usage data.2. Data Usage and PurposeWe use collected data for purposes such as providing and improving our services, customizing user experiences, and communicating with users. We may also use data for marketing purposes with user consent.3. Data SharingVoni's Solutions may share user data with third-party service providers for the purpose of providing and improving our services. We do not sell or lease personal information to third parties without user consent.4. Security MeasuresWe employ security measures to protect user data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure.5. Cookies and TrackingVoni's Solutions uses cookies and similar tracking technologies to enhance user experience and collect information about user preferences. Users can manage cookie preferences through browser settings.6. User RightsUsers have the right to access, correct, or delete their personal information. For inquiries or requests related to user rights, please contact us at allcompany@vonissolutions.com.7. Children's PrivacyOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to request its deletion.8. Data RetentionWe retain user data for the duration necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.9. International Data TransfersIf you are accessing our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfer and processing.10. Contact InformationFor questions or concerns regarding our Terms of Use or Privacy Policy, please contact us at info@vonissolutions.com.